1. Information We Collect
We collect information you provide directly to us, such as when you create an account, browse vehicles, save favorites, or contact us. This includes your name, email address, phone number (if provided), and any account or profile details.
If you are a dealer, we also collect information about your inventory, business details, and payment information necessary to process your subscription.
We automatically collect certain information when you use our platform, including your IP address, browser type, pages visited, and the actions you take on Shift Lot. We use cookies and similar tracking technologies to understand how you use our platform and to improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve the Shift Lot platform
- Process and manage dealer subscriptions and payments
- Facilitate communication between buyers and dealers
- Send you service-related updates and support messages
- Analyze usage patterns and optimize our services
- Comply with legal obligations and enforce our terms
3. Information Sharing
We do not sell your personal information. We share information only in the following circumstances:
- With Dealers and Buyers: When you contact a dealer or a dealer contacts you, we share necessary information to facilitate that communication.
- With Service Providers: Third-party companies that help us operate our platform (e.g., email providers, payment processors) under strict agreements to protect your data.
- For Legal Reasons: When required by law or to protect our rights, privacy, safety, or property.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can update your account details at any time. You may also opt out of marketing communications. To exercise these rights or request data deletion, please contact us.
6. Cookies and Tracking
We use cookies to enhance your browsing experience, remember your preferences, and analyze site usage. You can control cookie settings in your browser, though some features may not work properly without certain cookies.
7. Children's Privacy
Shift Lot is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected information from a child, we will promptly delete it.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of Shift Lot after changes means you accept the updated policy.
9. Contact Us
If you have questions about this privacy policy or our privacy practices, please contact us.